Please note! We provide a choice of flexible exchange terms. For a fixed rate, the exchange office has the right to charge an additional commission. This function is convenient for payments, settlements, when the client needs to know the exact amount in advance. This commission is obligatory displayed to the user BEFORE creating a request, where he chooses the mode himself. In this case, the request is processed by the robot, individually, in the shortest possible time. Processing period - is always displayed when creating a request, and the client chooses it himself.
In the tariff "Not fixed rate" - the exchange office broadcasts the rate update from the stacks of liquidity providers. The rate will be changed in case of deviation by 0.01%, fixing occurs only after the exchange office receives funds. As soon as the exchange office receives funds - the rate is fixed within 1-5 minutes. Payout in the “Not fixed rate” tariff of the order can take 1-2 hours, sometimes less, sometimes a little longer, keep this in mind when creating the order. Funds are considered to be received after the required number of confirmations in the network of coin or token. In other tariffs - the rate is fixed immediately for 18 minutes, regardless of exchange fluctuations. The rate is fixed by WhiteBit and Binance exchange, depending on the coin and more favorable price.
The total amount to be received will be updated - after the order is executed. The cryptocurrency market is volatile, so the total amount can change both up and down. The speed of exchange in this option may bм slower - this is due to the large number of additional actions required. It also depends on the speed of transaction processing in the network. The priority of the paid commission is chosen as the minimum, as the service offers the most favorable rate - thus, the best rate is compensated by a longer wait.
By creating an application for exchange, you automatically waive any claims towards the exchange office and monitoring. Rules and explanations are duplicated both on the application page and on the page of Rules and Agreements.
